HeyBets is built for entertainment — not stress. We want every player to enjoy the platform safely and within their means. That is why we provide a full set of responsible gaming tools that put you in the driver's seat. Whether you need to set a deposit limit, take a short break, or step away entirely, HeyBets makes it easy.
Control how much you deposit daily, weekly, or monthly.
Set reminders so you never lose track of time.
Pause your account for a few days or weeks.
Permanently close your account if needed.
Six ways HeyBets actively supports safe and responsible gambling for every player on the platform.
You decide how much you deposit, how long you play, and how much you bet. HeyBets gives you the controls — and we enforce them the moment you set them. No waiting period, no loopholes.
Set a maximum loss amount per day, week, or month. Once you hit your limit, HeyBets will automatically prevent further bets until the period resets. Your bankroll stays protected.
Every member of the HeyBets support team is trained to recognise signs of problem gambling. If we notice concerning patterns in your account, we may reach out proactively to check in.
HeyBets can send you session time reminders at intervals you choose. A quick pop-up showing how long you have been playing and how much you have wagered keeps things real.
HeyBets verifies the age of every player during registration. We do not allow anyone under 18 to open an account or place bets. Underage gambling prevention is non-negotiable for us.
If you feel you need a complete break from gambling, HeyBets makes self-exclusion straightforward. Contact support and your account will be closed immediately with no questions asked.
Gambling should always feel like entertainment. If you find yourself answering "yes" to several of the questions below, it may be time to use HeyBets' responsible gaming tools or speak to someone you trust.
This self-check is a simple awareness tool, not a clinical assessment. If you are concerned about your gambling habits, please contact the HeyBets support team or speak to a professional.
Do you spend more money on betting than you originally planned?
Do you chase losses by placing more bets to try to win back what you lost?
Has gambling started to affect your relationships, work, or daily responsibilities?
Do you feel anxious, irritable, or restless when you are not able to gamble?
Have you borrowed money or sold belongings to fund your gambling?
Do you hide your gambling activity from family or friends?
Do you find it difficult to stop gambling even when you want to?
Setting limits on HeyBets takes less than two minutes. Here is exactly how to do it.
Visit heybets.live and log in with your registered mobile number and password. New to HeyBets? Register a free account first.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu to access your preferences.
Find the "Responsible Gaming" section in your settings. Here you will see all available limit options — deposit, loss, session, and more.
Enter your preferred limits and confirm. Limits take effect immediately. To increase a limit, a 24-hour cooling-off period applies for your protection.
When you set a deposit or loss limit on HeyBets, it takes effect immediately. There is no delay. However, increasing or removing a limit requires a 24-hour waiting period — this is intentional and designed to protect you from impulsive decisions.
HeyBets is committed to providing a safe, fair, and enjoyable betting environment for every player. Responsible gaming is not just a legal requirement for us — it is a core part of how we operate. We genuinely care about the wellbeing of our players, and we have built tools and processes specifically to help you stay in control of your gambling activity.
Gambling at HeyBets should always be a form of entertainment. It should never be a way to make money, solve financial problems, or escape from stress. If gambling stops being fun and starts causing problems in your life, HeyBets wants to help you address that — not profit from it.
This Responsible Gaming page explains the tools available to you, how to use them, and where to get help if you or someone you know is struggling with gambling-related issues. We encourage every HeyBets player to read this page and take advantage of the protections available.
Problem gambling — sometimes called gambling disorder — is when a person's gambling behaviour becomes compulsive and starts to cause harm. It can affect anyone, regardless of how experienced they are or how much they earn. Problem gambling is not about how much money you spend; it is about the impact gambling has on your life.
Common signs of problem gambling include chasing losses, gambling with money you cannot afford to lose, lying to family members about gambling, feeling unable to stop even when you want to, and gambling to escape negative emotions like stress or anxiety.
Problem gambling can develop gradually. Many players do not realise there is an issue until it has already affected their finances, relationships, or mental health. That is why HeyBets encourages all players to regularly check in with themselves using the self-assessment questions on this page.
Spending more than you planned, chasing losses, gambling with bill money, hiding your activity from loved ones, or feeling anxious when not gambling are all warning signs. If any of these sound familiar, please use HeyBets' responsible gaming tools or contact our support team right away.
A deposit limit caps the total amount of money you can add to your HeyBets account within a set time period. You can set a daily, weekly, or monthly deposit limit — or all three at once. Once your limit is reached, HeyBets will block any further deposits until the period resets.
Deposit limits are one of the most effective responsible gaming tools available because they directly control how much money enters your gambling budget. Setting a realistic deposit limit based on your disposable income is one of the smartest things you can do as a HeyBets player.
A loss limit sets a maximum amount you are allowed to lose within a given period. This is different from a deposit limit — it tracks your net losses rather than your deposits. Once your loss limit is reached, HeyBets will prevent you from placing further bets until the period resets.
Loss limits are particularly useful for players who tend to chase losses. By setting a hard cap on how much you can lose in a session or a week, you remove the temptation to keep betting in an attempt to recover money. The limit does the work for you.
Set your loss limit to an amount you are genuinely comfortable losing — not an amount you hope to win back. Think of it as the price of entertainment, like a cinema ticket or a meal out. If you lose that amount, the session is over and that is perfectly fine.
It is easy to lose track of time when you are engaged in a betting session. HeyBets' session time limit feature sends you a reminder notification after a set amount of time — for example, 30 minutes, 1 hour, or 2 hours. You can choose the interval that works for you.
When the reminder appears, it will show you how long you have been playing and how much you have wagered during the session. This reality check gives you the information you need to make a conscious decision about whether to continue or stop.
You can also set a hard session limit that automatically logs you out after a specified time. This is a stronger option for players who find it difficult to stop voluntarily once they receive a reminder.
A cooling-off period is a short-term break from gambling. You can set a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your HeyBets account will be temporarily suspended — you will not be able to log in, deposit, or place bets.
Cooling-off periods are ideal if you feel like you need a short break to reset, or if you have had a particularly frustrating session and want to prevent yourself from making impulsive decisions. The break is enforced automatically — you do not need to rely on willpower alone.
Self-exclusion is the most serious responsible gaming tool available at HeyBets. When you self-exclude, your account is permanently closed and you will not be able to register a new account. This option is designed for players who feel they have a serious problem with gambling and need a complete, long-term break.
HeyBets takes self-exclusion requests very seriously. Once you request self-exclusion, the process is irreversible for the duration of the exclusion period. We will also do our best to ensure you do not receive any marketing communications from HeyBets during this time.
To self-exclude from HeyBets, contact our support team via live chat at /support or email [email protected]. State clearly that you wish to self-exclude and the duration you require. Our team will process your request immediately and confirm by email.
If you self-exclude and later attempt to open a new account, HeyBets will close it as soon as it is identified. We use identity verification to enforce self-exclusion across all accounts associated with your details.
HeyBets is strictly an 18+ platform. We verify the age of every player during the registration and KYC process. Anyone found to be under 18 will have their account immediately closed and any deposits refunded.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. You should also keep your HeyBets login credentials private and never share them with anyone, including family members.
Responsible gaming is not just about using tools — it is also about developing healthy habits and the right mindset when it comes to gambling. Here are some practical tips that every HeyBets player should keep in mind:
If you feel that gambling has become a problem for you or someone you care about, please reach out for help. HeyBets' support team is available 24/7 and can help you activate any of the responsible gaming tools described on this page, or simply listen without judgment.
You can contact the HeyBets responsible gaming team directly via:
Remember — asking for help is a sign of strength, not weakness. HeyBets is on your side. We would rather help you take a break than see gambling cause harm in your life. Your wellbeing always comes first.
Many people experience difficulties with gambling at some point. The important thing is to recognise the signs early and take action. HeyBets' responsible gaming tools are here for exactly that reason — use them without hesitation whenever you need them.
HeyBets is here for the thrill of the game — not to cause stress. Register your account today, set your limits from day one, and enjoy a safer betting experience built around you.